12
Nov
11

My Volkswagen Nightmare.

See, here’s the thing right?  I love having a Volkswagen Jetta TDI Sportswagen.  I really do.  It’s much more fun to drive than the Toyota Sienna van I used to have.  The only problem with it though?  It’s constantly at the shop.  It reminds me of Bob Sanders (my football fans know whom I’m talking about)- playing at a high level when healthy but more often than not dealing with injuries.  Can this car withstand the rigors of the NYC streets and be a viable cab over the course of 6 years?  So far the answer is a resounding no.

The cab has already needed to get its entire engine replaced.  The dealership claimed that gasoline got into the engine, thus damaging it; however I had a tough time believing this to be a true statement as neither myself nor my partner had ever put gasoline in a car that’s clearly a diesel.  He fills up at a Shell, while I fill up at a Hess.  Hell, the Hess gas station has separate pumps for gasoline and diesel so that’s dummy-proof right there.  After telling them this, they then attempted to place the blame on the gas station(s) citing that maybe the fuel from there might have gotten contaminated and/or mixed up.  Again, another claim that’s hard to believe.  With that in mind, they agreed to fix the problem free of charge under warranty and after waiting a month to get back on the road- we were off and running again.

This lasted…oh about 6 weeks.

The day after I returned from vacation on October 17th, it was a raw, rainy Wednesday.  I hadn’t driven since October 9th but refreshed and feeling like a million bucks I was looking forward to getting back in the swing of things.  I then receive a phone call from my dad telling me that my partner just had the cab stall out on him somewhere in Queens.  Immediately I’m thinking “oh shit, you gotta be kidding me” because I determined that the engine once again went out.  After getting the car towed (AAA doesn’t cover tows for taxis by the way), my dad and the partner went to the dealership to get a word as to what happened to the car.

Yep, same exact issue once again.  Same exact excuse.

Apparently they showed my dad the sample of the gas that somehow musta gotten mixed in as well as a picture.  Knowing how shady car mechanics can be, we once again couldn’t find ourselves to believe them.  How can you do a job on something and then have to get it fixed all over again?  I question how good they did the job the first time…or it’s just the fact of life- that we purchased a lemon.

Now, the manager of the dealership requested that we bring in a sample from the gas station that we normally fill up from.  Since my partner had been driving the entire week that I was gone, we went over to Shell, got some diesel and returned to the dealership with it.  The service manager then concluded that the sample was excellent and non-contaminated.  So…what does that mean?

We still have to pay out-of-pocket to get this engine fixed.  This time they won’t cover it under warranty.  Fed up with this game of he said, she said, we decided to send a report out to the Better Business Bureau.  We’ll see what happens.

Well, tomorrow morning I will pick up the car but since we had to turn in the rate card and medallion over to TLC since the cab was inactive…I cannot begin driving until Monday.  Monday is going to be a long day- we have to pick up the items, do a mile run over at the meter shop, and then get the inspection done (inspections are done every four months or so).  I have a potentially major project in the works, but it will have to be pushed back a little while longer.  Hopefully it’s not too late- more details to follow.

And so on.

Advertisements

3 Responses to “My Volkswagen Nightmare.”


  1. December 19, 2011 at 10:35 am

    Don’t waste your time with the BBB. Complain to VW corporate and ask for an independent analysis of the contaminated fuel sample. There have been lots of similar failures, check out the TDI club forum.

  2. 3 Matt
    January 14, 2012 at 1:09 pm

    File a complaint online with the National Highway Transportation Authority (NHTSA) here. They are doing an investigation on VW /Audi for this exact same type of shit and VW weaseling out of their ef’d up Bosch CP4.1 HPFP which has a defective design and contaminates/grenades the whole fuel system.

    https://www-odi.nhtsa.dot.gov/VehicleComplaint/index.xhtml


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


%d bloggers like this: